Frequently Asked Questions
Find the Answers Here
Do you create custom gift sets?
Custom Gift Boxes and Special Requests: Elevate your gifting game with our exclusive Rox Your Body custom gift boxes! Each box is curated with precision, featuring a handpicked selection of our exquisite handcrafted candles. While we take pride in delivering an unparalleled experience, we understand that you may have specific preferences. That's why we invite you to explore the world of personalized gifting by reaching out to us at roxanegroome@gmail.com. Whether you want to mix and match scents, colors, or create a bespoke collection for a special occasion, we're here to turn your vision into a beautifully crafted reality. Please note that our return policy remains in place, ensuring your satisfaction, and rest assured, we're always ready to assist with any inquiries. Let's make your gift-giving moments truly extraordinary!
What is your return policy?
Return Policy: At Rox Your Body, we strive to ensure your satisfaction with every purchase. Due to the nature of our handcrafted candles, we do not accept returns unless the product arrives damaged. In the unfortunate event that your order is received in a damaged condition, please contact our customer service team within [7 days] of receiving the shipment, and we will promptly assist you in resolving the issue. We kindly ask that you provide photographic evidence of the damaged item to facilitate the process. Additionally, please note that the colors of our candles may vary slightly from the images displayed on our website due to the unique and individualized crafting process. We appreciate your understanding and support as we strive to deliver exceptional quality and a delightful experience with every Rox Your Body candle purchase.
Do you offer international shipping and wholesale?
Unfortunately, We do not offer international shipping but DO offer wholesale orders, email roxanegroome@gmail.com